Q&A: 1. How would you go about diagnosing and cleaning a Windows based computer with a virus?

May 10, 2008

Question by hussain555: 1. How would you go about diagnosing and cleaning a Windows based computer with a virus?
Specifically what steps would you take and what tools would you use to verify, clean/remove the virus?

Best answer:

Answer by kiplinght
Avast! To remove the virus, and then Nod32 to check if it’s gone.

What do you think? Answer below!

Tags: , , , , , , ,
Both comments and trackbacks are currently closed

3 Comments

  1. Darren0901
    Posted May 10, 2008 at 5:44 pm | Permalink

    Download, install and run CCleaner to clean up old temp files.
    http://www.ccleaner.com [Free]

    Restart your PC in safe mode with networking
    http://www.pchell.com/support/safemode.shtml

    Download, install and run a full scan with Malwarebytes
    http://www.malwarebytes.org

    Run a full scan with Micro Trend House Call
    http://housecall.trendmicro.com/

    After the scans, restart the PC and download SuperAntiSpyware and run a full scan
    http://www.superantispyware.com/superantispywarefreevspro.html [Free home edition]

    Then update your anti-virus, remember to only have one anti-virus installed on your PC
    http://www.free-av.com [Free home version]

  2. simpleonline12
    Posted May 10, 2008 at 6:31 pm | Permalink

    Really all you have to do is install a great anti-virus software program. I personally like Eset Smart Security (the entire internet suite) or just the antivirus software Nod32….they are the same company.

  3. analog_to_dig_it_al
    Posted May 10, 2008 at 6:35 pm | Permalink

    You do not have any antivirus on machine now?
    To be sure (since you can not run antivirus from floppies any more), I remove HDD, put it in external usb hdd enclosure, connect to virus-free PC & do complete scan.
    you can use AVG free.
    If the drive is too infected, you might consider backing up user files & reinstalling Windows.

Powered by Yahoo! Answers